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CAREERS

Quality Manager

Location

On Site

Department

Quality

Closing Date

31/01/2025

JOB DESCRIPTION

We are seeking an experienced and driven Quality Manager to lead our Quality Management team and support our commitment to excellence in product quality.

As Quality Manager, you will have the opportunity to shape and lead our quality strategies, ensuring that we continue to deliver products of the highest quality to our customers. You will need to drive operational excellence and contribute to our long-term success.

The ideal candidate will be a positive, resilient, and engaging leader who can influence change, drive continuous improvement, and ensure the highest quality standards across all our operations. They will need to work collaboratively with various teams to ensure seamless integration of quality management processes.
Sheard Packaging is a successful family-run business and proud to be The UK’s leading independent corrugated box manufacturer.

We are committed to ensuring all our employees are given on the job training and have the opportunity for personal development from day one. After all, our people make our business what it is today.

With ongoing investment into our business, we look to ensure continued growth and success, for both our customers and employees. As a fully independent business we have been able to commit to £30m+ for recent and current investments.

Last year we became a certified B Corp, demonstrating how dedicated we are to reducing our environmental impact and increasing our sustainability as a business. Read more about our journey to becoming a B Corp here.

Have a look at our social platforms to get a feel for everything Sheard –

LinkedIn
Facebook
Instagram

If you are interested in furthering your career as a Quality Manager, looking to work on cutting-edge projects and work in a collaborative environment, we would love to hear from you. Apply now to join our team and make a meaningful impact. Submit your application below, including your resume and cover letter, or email it to [email protected] by Friday 31st January 2025.

At Sheard Packaging we have a commitment to diversity, equity & inclusion. We are continually striving to create an open, inclusive, and equal working environment free from bias and discrimination.

DUTIES & RESPONSIBILITIES

Key Responsibilities

  • Lead and oversee the quality management systems throughout the manufacturing process, from raw materials to finished products.
  • Owning customer complaints from receipt, through to their resolution.
  • Making sure any new products meet customer expectations.
  • Develop and implement strategies for continuous quality improvements, driving a culture of excellence and a ‘right-first-time’ mentality.
  • Manage and influence cross-functional teams to ensure quality standards are met consistently and effectively.
  • Act as a key decision-maker for quality-related matters, ensuring compliance with legal, statutory, and ISO standards (e.g. ISO 9001), as well as other relevant certifications.
  • Identify non-conformities in the production process and lead Corrective And Preventative Actions (CAPA).
  • Ensure regular audits and quality reviews to maintain and improve quality standards.
  • Lead the implementation of new products and processes to meet customer expectations and drive quality improvement.
  • Monitor performance metrics, trend analysis, and data manipulation to identify areas for improvement.
What can we offer you:
  • 23 days of paid annual leave plus Bank Holidays, with incremental increase of paid annual leave with length of service.
  • 2 days per year of paid employer supported volunteering.
  • Free on-site parking, with electric charging ports available.
  • Fantastic on-site canteen with dining area and a large selection of food to buy.
  • Life Insurance for all employees.
  • Employee assistance platforms with Spectrum Life and MetLife – these include counselling services, well-being and digital gym platforms, as well as a huge benefits and discounts section.
  • On-site HR team.
  • Free corporate Pure Gym membership.
  • Cycle to work scheme.
  • Fresh fruit delivered daily and free for all employees
  • Monthly free food events.
  • Talks by key speakers, which so far have included Jamie Peacock and Luke Ambler.

Skills Required

  • Proven experience as a Quality Manager, ideally within the industry.
  • In-depth knowledge of quality control methods, tools, and techniques.
  • Excellent organisational skills, with the ability to prioritise and manage multiple tasks effectively.
  • Exceptional communication, networking, and influencing skills, with the skills needed to collaborate at all levels within Sheard.
  • Strong problem-solving skills, including root cause analysis and CAPA.
  • Proficiency in quality management software and tools.

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SUSTAINABILITY
we take our environmental
responsibilities seriously
to give you peace of mind

We strive to ensure our entire supply chain is as sustainable as possible, beginning with the use of fully FSC®-certified materials for our products and concluding with our fuel-efficient transport fleet, supporting the Circular Economy, and helping our customers meet their environmental goals.