CAREERS
Technical Sales Manager
Location
On-Site
Department
Commercial and Technical
Closing Date
29th May 2026
JOB DESCRIPTION
Sheard Packaging is seeking a Technical Sales Manager to manage key customer relationships and provide technical expertise across the full customer journey, from trials through to ongoing support.
The role drives customer satisfaction, retention, and growth through value engineering, supply chain optimisation, and continuous improvement. Working closely with Internal Sales, Commercial, Technical, Design, and Operations teams, you will ensure customers receive strong technical support, service, and innovation.
You will act as a trusted technical advisor, helping customers improve performance, reduce cost, and develop long-term partnerships.
The role drives customer satisfaction, retention, and growth through value engineering, supply chain optimisation, and continuous improvement. Working closely with Internal Sales, Commercial, Technical, Design, and Operations teams, you will ensure customers receive strong technical support, service, and innovation.
You will act as a trusted technical advisor, helping customers improve performance, reduce cost, and develop long-term partnerships.
Sheard Packaging is a successful family-run business and proud to be The UK’s leading independent corrugated box manufacturer.
We are committed to ensuring all our employees are given on the job training and have the opportunity for personal development from day one. After all, our people make our business what it is today.
With ongoing investment into our business, we look to ensure continued growth and success, for both our customers and employees. As a fully independent business we have been able to commit to £30m+ for recent and current investments.
If you are interested in a career as a Commercial Coordinator, looking to support projects and work in a collaborative environment, we would love to hear from you. Apply now to join our team and make a meaningful impact. Submit your application below, including your resume and cover letter, or email it to [email protected] by 29th May 2026.
At Sheard Packaging we have a commitment to diversity, equity & inclusion. We are continually striving to create an open, inclusive, and equal working environment free from bias and discrimination.
We are committed to ensuring all our employees are given on the job training and have the opportunity for personal development from day one. After all, our people make our business what it is today.
With ongoing investment into our business, we look to ensure continued growth and success, for both our customers and employees. As a fully independent business we have been able to commit to £30m+ for recent and current investments.
If you are interested in a career as a Commercial Coordinator, looking to support projects and work in a collaborative environment, we would love to hear from you. Apply now to join our team and make a meaningful impact. Submit your application below, including your resume and cover letter, or email it to [email protected] by 29th May 2026.
At Sheard Packaging we have a commitment to diversity, equity & inclusion. We are continually striving to create an open, inclusive, and equal working environment free from bias and discrimination.
DUTIES & RESPONSIBILITIES
Key Responsibilities
- Manage and develop allocated key customer accounts
- Act as primary technical contact for customers, providing support and problem solving
- Lead value engineering projects to improve cost, quality, and performance
- Support supply chain optimisation initiatives internally and with customers
- Manage customer trials and ensure successful technical outcomes
- Identify opportunities for account growth, improvement, and innovation
- Support onboarding of new customers with technical input
- Work with Sales, Commercial, Technical, Design, and Operations teams to deliver solutions
- Resolve technical and operational customer issues promptly
- Gather and share customer feedback to support improvement and innovation
- Support continuous improvement across the technical function
Skills Required
- Strong relationship-building and communication skills
- Experience in technical sales or packaging/manufacturing environment
- Strong problem-solving and technical understanding
- Experience in value engineering and supply chain optimisation
- Good project and time management skills
- Ability to work across multiple internal teams and customers
- Customer-focused, proactive, and commercially aware
- Willingness to travel nationally
What can we offer you:
- Company Car
- Free on-site parking with electric charging ports available
- Life Insurance for all employees
- Employee Assistance Platforms with Spectrum Life and MetLife – these include counselling services, well-being and digital gym platforms, as well as a huge benefits and discounts section
- Free Corporate Pure Gym membership
- Cycle to work scheme
- Fresh fruit delivered daily and is free for all employees
- Monthly free food events
- 2 days per year of employer supported volunteering for every employee
- Talks by key speakers, which so far have included Jamie Peacock and Luke Ambler
SUSTAINABILITY
we take our environmental
responsibilities seriously
to give you peace of mind
We strive to ensure our entire supply chain is as sustainable as possible, beginning with the use of fully FSC®-certified materials for our products and concluding with our fuel-efficient transport fleet, supporting the Circular Economy, and helping our customers meet their environmental goals.
